Policies

Our Brand Promise

All products purchased is backed by a 100% Satisfaction Guarantee. If you have any questions or concerns with your product please call (754) 209-2559, email: cw0865@cartridgeworldusa.com, or Chat online at https://cworldfortlauderdale.com. We will be happy to visit your location free of charge to solve any issues associated with our ink and toner.


Return Policy

RETURNS POLICY

Cartridge World stands behind our 100% satisfaction guarantee. If for any reason, you are not completely happy with your purchase, please contact the local Cartridge World where you made the purchase to discuss replacing, exchanging or a refund for the product.

All returns must be from the original Cartridge World location the purchase was made, and within 30 days of the original transaction. Find your local store here.

All returns must have a receipt or proof of purchase.

Location owners and managers have the final decision as each Cartridge World is independently owned.

Returns performed depending on payment type:

• At a Cartridge World location with cash, debit and/or credit card, or a check – refund will be made in the form of cash, credit, store credit, replacement, and/or a percentage off next purchase of a product at the discretion of the store in which purchase was made.

• At a Cartridge World location using a debit and/or credit card, and if the card and PIN code are present during the refund, the account used for payment will be credited.

• Any product returned without a promotional item(s) which was included in the original transaction (e.g., buy a printer, discounted toner), will have the value of the promotional item deducted from the amount refunded.

Any return of a product which included a promotional gift card in the original transaction (e.g., gift card, buy a printer), will have the value of the promotional gift card deducted from the amount refunded.

**Please note Gift Cards cannot be returned**

 

Returns without a receipt:

 

If you return your item to the same Cartridge World location that you made the purchase, and you have the credit or debit card you used to make the purchase, we can look up your receipt.

A State-issued government ID/driver’s license or a Military picture ID is required for all returns made without a receipt.

We carefully monitor returns, and in some instances, and at the Cartridge World store discretion, returns made without a receipt may be refused.

Cartridge World reserves the right to deny any return. Return Policy may vary depending on Cartridge World location and region.

 

What cannot be returned or refunded?

 

Business and home services. Leased or no-cost printer program printers and other imaging devices (for a refund).

Contact us for more information or clarification, or call us at (815) 321-4406



Privacy Policy

This privacy notice discloses the privacy practices for /. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  -See what data we have about you, if any.
  -Change/correct any data we have about you.
  -Have us delete any data we have about you.
  -Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Cartridge World USA has subsidiaries and affiliated legal entities around the world (“Subsidiaries and Affiliates”). Sometimes, these companies will be providing the Services to you on behalf of Cartridge World USA itself. You acknowledge and agree that Subsidiaries and Affiliates will be entitled to provide the Services to you. Cartridge World USA is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Cartridge World USA provides may change from time to time without prior notice to you.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Property Policy

WELCOME TO OUR PRIVACY POLICY

Your privacy is critically important to us.

CARTRIDGE WORLD USA HEADQUARTERS is located at:

CARTRIDGE WORLD USA

3917 MERCY DRIVE

McHenry, IL, 60050

United States

815-321-4406

It is CARTRIDGE WORLD USA’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://cartridgeworld.com/ (hereinafter, “us”, “we”, or “https://cartridgeworld.com/“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, CARTRIDGE WORLD USA collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CARTRIDGE WORLD USA ‘s purpose in collecting non-personally identifying information is to better understand how CARTRIDGE WORLD USA ‘s visitors use its website. From time to time, CARTRIDGE WORLD USA may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

CARTRIDGE WORLD USA also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://cartridgeworld.com/ blog posts. CARTRIDGE WORLD USA only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to CARTRIDGE WORLD USA ‘s websites choose to interact with CARTRIDGE WORLD USA in ways that require CARTRIDGE WORLD USA to gather personally-identifying information. The amount and type of information that CARTRIDGE WORLD USA gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://cartridgeworld.com/blog/ to provide an email address.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by CARTRIDGE WORLD USA and does not cover the use of cookies by any advertisers.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Protection of Certain Personally-Identifying Information

CARTRIDGE WORLD USA discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on CARTRIDGE WORLD USA’s behalf or to provide services available at CARTRIDGE WORLD USA’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, franchisees, contractors and affiliated organizations may be located outside of your home country; by using CARTRIDGE WORLD USA’s website, you consent to the transfer of such information to them. CARTRIDGE WORLD USA will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, franchisees, contractors and affiliated organizations, as described above, CARTRIDGE WORLD USA discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when CARTRIDGE WORLD USA believes in good faith that disclosure is reasonably necessary to protect the property or rights of CARTRIDGE WORLD USA, third parties or the public at large.

If you are a registered user of https://cartridgeworld.com/ and have completed a form on the website or supplied your email address, CARTRIDGE WORLD USA may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with CARTRIDGE WORLD USA and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. CARTRIDGE WORLD USA takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

CARTRIDGE WORLD USA may collect statistics about the behavior of visitors to its website. CARTRIDGE WORLD USA may display this information publicly or provide it to others. However, CARTRIDGE WORLD USA does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, CARTRIDGE WORLD USA uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. CARTRIDGE WORLD USA uses cookies to help CARTRIDGE WORLD USA identify and track visitors, their usage of https://cartridgeworld.com/, and their website access preferences. CARTRIDGE WORLD USA visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using CARTRIDGE WORLD USA’s websites, with the drawback that certain features of CARTRIDGE WORLD USA’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to CARTRIDGE WORLD USA’s use of cookies.

E-commerce

Those who engage in transactions with CARTRIDGE WORLD USA – by purchasing CARTRIDGE WORLD USA’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, CARTRIDGE WORLD USA collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with CARTRIDGE WORLD USA. CARTRIDGE WORLD USA does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, CARTRIDGE WORLD USA may change its Privacy Policy from time to time, and in CARTRIDGE WORLD USA’s sole discretion. CARTRIDGE WORLD USA encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Cartridge World Privacy Policy 

Credit & Contact Information

This privacy policy was created at https://termsandconditionstemplate.com/privacy-policy-generator/. If you have any questions about this Privacy Policy, please contact us via or phone.



Terms & Conditions

TERMS AND CONDITIONS

 

Agreement between User and https://cartridgeworld.com//

 

Welcome to https://cartridgeworld.com/. The https://cartridgeworld.com/ website (the “Site”) is comprised of various web pages operated by Cartridge World® USA, LLC. https://cartridgeworld.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://cartridgeworld.com/ constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

https://cartridgeworld.com/ is a Printer Service Site. Cartridge World® provides printer services and products.

Privacy

Your use of https://cartridgeworld.com/ is subject to Cartridge World® USA, LLC Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

 

Electronic Communications

Visiting https://cartridgeworld.com/ or sending emails to Cartridge World® USA, LLC. constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

Children Under Thirteen

Cartridge World® USA, LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://cartridgeworld.com/ only with permission of a parent or guardian.

 

Cancellation/Refund Policy

All refunds and cancellations are dependent on store locations and may vary. Please see our Return Policy for more information.

 

Links to Third Party Sites/Third Party Services

https://cartridgeworld.com/ may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Cartridge World® USA, LLC and Cartridge World® USA, LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Cartridge World is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Cartridge World® USA, LLC of the site or any association with its operators.

Certain services made available via https://cartridgeworld.com/ are delivered by third-party sites and organizations. By using any product, service or functionality originating from the https://cartridgeworld.com/ domain, you hereby acknowledge and consent that Cartridge World® USA, LLC.

may share such information and data with any third-party with whom Cartridge World® USA, LLC. has a contractual relationship to provide the requested product, service or functionality on behalf of https://cartridgeworld.com/ users and customers.

 

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://cartridgeworld.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Cartridge World® USA, LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Cartridge World® USA, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright, trademark and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Cartridge World® USA, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Cartridge World® USA, LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Cartridge World® USA, LLC or our licensors except as expressly authorized by these Terms.

 

Third-Party Accounts

You will be able to connect your Cartridge World account to third-party accounts. By connecting your Cartridge World account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature.

 

International Users

The Service is controlled, operated and administered by Cartridge World® USA, LLC from our offices located in McHenry, Illinois in the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local and federal laws and regulations. You agree you will not use the Cartridge World Content accessed through https://cartridgeworld.com/ in any country or in any manner prohibited by any applicable federal and/or state laws, restrictions or regulations.

 

Indemnification

You agree to indemnify, defend and hold harmless Cartridge World® USA, LLC, and all of their respective officers, directors, employees, agents, third parties, of any of the foregoing, free and harmless from any liability, loss, damage or expense (including but not limited to attorney’s fees and any court costs) arising out of the actions, errors or omissions relating to or arising out of your use of or inability, recklessness or willful misconduct using the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third- party, or your violation of any applicable federal or state laws, rules or regulations. Cartridge World® USA, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Cartridge World® USA, LLC in asserting any available defenses.

 

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CARTRIDGE WORLD® USA, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

CARTRIDGE WORLD® USA, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. CARTRIDGE WORLD® USA, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND/OR STATE LAW, IN NO EVENT SHALL CARTRIDGE WORLD® USA, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF CARTRIDGE WORLD® NORTH AMERICA, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

 

Termination/Access Restriction

Cartridge World® USA, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois in USA and you hereby consent to the exclusive jurisdiction and venue of courts in McHenry, Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Cartridge World® North America, LLC as a result of this agreement or use of the Site. Cartridge World’s® performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Cartridge World’s® right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Cartridge World® USA, LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Cartridge World® North America, LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Cartridge World® North America, LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or

relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

 

Changes to Terms

Cartridge World® USA, LLC reserves the right, in its sole discretion, to change the Terms under which https://cartridgeworld.com/ is offered. The most current version of the Terms will supersede all previous versions. Cartridge World® USA, LLC encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Cartridge World welcomes your questions or comments regarding the Terms:

Cartridge World USA, LLC 3917 Mercy Drive

McHenry, Illinois 60051

Email Address: support@cartridgeworld.com

Telephone number:

(815) 321-4406

Effective as of October 9th, 2019